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This service provides non-emergency ground transportation as approved by the Division in the following situations.

When providing such transportation, home visits for consumers residing in developmental homes would be an extraordinary burden on the developmental home. The consumer's natural supports cannot provide such service.

For occupational, physical, or speech therapy appointments, day treatment programs if enrolled, when the consumer's natural supports cannot provide such service.

Transporting qualified members to and from medical appointments. The Division may prior authorize an aide to accompany the driver to supervise members for safety or other reasons and may request that Our driver/staff wait while the member completes the appointments; Zion will make accommodation for one escort (or as needed) to accompany the consumer as a caregiver and does not charge a transport fee for the escort.

Zion will be informed of the dates and times service is needed. The service utilization would not exceed two one-way trips per day per member. Zion utilizes a method to schedule authorized trips that can accommodate advanced reservations, same-day requests, and cancellations, schedule pick-up and drop-off times so that the consumer does not have to wait more than 20 minutes, and notify the consumer(s) representative of any changes.

Zion Vehicles have a cellular phone and are equipped with a GPS system that is adequate for the range of vehicle utilization. Zion plans to offer "on-demand" and "scheduled" transportation. We keep records signed by member's representatives for each "on-demand" trip and a service specification log for "scheduled" trips. Safety inspections and maintenance file is kept for each vehicle.